return policy & shipping info
We want you to love your Coco Marie purchase. If something isn't quite right, we offer refunds, store credit, or exchanges within 14 days of delivery.
To be eligible for a return, clothing must be unworn, unwashed, and have original tags attached.
FINAL SALE
The following items are final sale and not eligible for return:
- All sale items
- Items purchased with discounts greater than 25% off
HOW TO START A RETURN
We offer easy and seamless returns via Checkout+.
To start a return, please visit our return portal HERE
Online returns must be initiated through our self-service returns portal.
After the product is returned and inspected, you will receive a refund back to your original payment method. The merchandise needs to be shipped within 10 days of your return request being approved.
We process and ship all orders within 1-2 business days from New York. Once your order ships, you'll receive a tracking number via email. Shipping typically takes 3-5 business days, depending on location.
We offer FREE LOCAL DELIVERY to customers within the Nassau County, Long Island region. Just select "Free Local Delivery" option at checkout if you are within the delivery radius.
We are not responsible for lost or stolen packages. If you suspect an issue with delivery, please contact your local post office or carrier. If needed, we can help you file a claim.
Have questions? Don't hesitate to email us at info@cocomarieboutique.com.
